Our underwriters are UK General Insurance Limited on behalf of Great Lakes Insurance SE, an A rated underwriter. We are fully authorised and regulated by the Financial Conduct Authority (FCA) and your policy is covered by the Financial Services Compensation Scheme.
All claims must be authorised by the claims administrator, MB & G and you can contact them on 0191 2590647. They may ask for some electronic images of the damage to pass on to Revive (the company that completes the repairs under this policy). Revive will then contact you to arrange a time to attend your home or work to carry out the repair.
Provided no claims have been made or are pending on the original policy and the replacement vehicle qualifies for cover, then we can complete a policy transfer. We do this by calculating the unused premium, on a daily pro rata basis, and deducting that amount from the new policy premium. There may be a balance to pay for the new policy.
Unfortunately there are some vehicles we cannot cover, including:
Taxis, self drive hire, driving schools, service vehicles e.g. police, ambulance etc.
Commercial vehicles or vans with a carrying capacity exceeding 1750kg.
A Vehicle used in any sort of competitions, rallies, pace making or off road use.
Left hand drive vehicles or a Vehicle not listed in Glass’s Guide.
Any Vehicle owned temporarily or otherwise by a motor dealer, trader or business formed for the purpose of selling or servicing motor vehicles.
The premium quoted is a total amount for the full duration of the policy and includes Insurance Premium Tax. If you choose to pay by debit card, credit card or PayPal there will be no surcharges involved for the transaction.
Alternatively you can choose to pay by Direct Debit over 10 months, however this will incur an interest charge.